■ Payment method
●Credit card transaction
Payee : SUMITOMO MITSUI BANKING CORPORATION Tsuruhashi Branch (Branch Code 107) Standard account (普通) 1061386 カ)サンセイフーズ
*Bank transfer fee will be paid by the customer.
*For bank transfers, if payment cannot be confirmed within one week after the confirmation mail for your order has been sent, we will consider your order to be cancelled.
Please pay the cost of the goods and COD fee to the delivery staff when receiving the products.
|Less than 10,000 yen
|10,000 yen or more and less than 30,000 yen
|30,000 yen or more and less than 100,000 yen
|Over 100,000 yen
■Delivery and shipping fees
Shipment ; Japan Domestic Only
After the customer has ordered the products,we will send a confirmation email to the customer and then ship the products.
We will ship using Yamato Transport within 3 business days after your order is received.
*1 Please enter the nearest Yamato Transport sales office as your address for delivery when you prefer for the products not to be delivered to your home.
*2 If you would prefer a courier service other than Yamato Transport, please let us know separately.
*3 Please understand that the shipping fee may change depending on the shipping location and the packaging required for the item.
(Shipping fees) *The following rates include the refrigerated shipping fee (216 yen).
||Honshu / Shikoku / Kyushu
(Hokuriku, Kita Tohoku, Minami Tohoku, Kanto, Shinetsu, Chubu, Kansai, Chugoku, Shikoku, Kyushu)
||Less than 3,000 yen
|3,001 yen - 4,999 yen
|Over 5,000 yen
*Products will be shipped using refrigerated shipping (Yamato Transport).
|Che obasan no kimchi (Sansei Foods Ltd.)
●Main shop location
3-15-1, Higashiobase, Higashinari Ward, Osaka City, Osaka 537-0024, Japan
Web order time: 24 hours a day, 7 days a week
Business hours for shop and restaurant AM 9:30 - PM 20:00
(Last orders for restaurant PM 19:30)
*Table reservations accepted.
*Please understand that orders / inquiries received after business hours will be dealt with on the next business day.
■ Returns and exchanges
●For fresh foods, please refrain from returning or exchanging the product except for defective products.
●If there are any defective products, please contact us within 7 days after delivery of the goods.
■ Handling of personal information
●We will not use personal information received from customers except for shipping and contact with customers.
●We will store personal information safely and responsibly and not transfer or offer them to any third parties.